Privacy Policy

IVspiration Art respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains what information may be collected when you visit IVspiration Art, contact the studio, submit an enquiry or commission an artwork, and how that information may be used.

The website and IVspiration Art business activities are operated by Hashbook LTD, Bulgaria.

Information We Collect

Depending on how you interact with IVspiration Art, we may collect information such as:

• your name;
• email address;
• telephone number, where provided;
• billing and delivery information;
• information included in your correspondence or commission enquiry;
• photographs, references, dimensions, interior images, colour preferences and other materials voluntarily provided for the creation of a commissioned artwork;
• transaction and invoicing information;
• technical information relating to your use of the website, including through cookies and analytics technologies.

We collect only information that is reasonably necessary to communicate with you, respond to enquiries, fulfil commissions and purchases, deliver artworks, comply with legal obligations and understand how the website is used.

Commission Materials

For bespoke artworks, clients may voluntarily provide photographs, visual references, interior photographs or other information necessary for developing the work.

These materials are used for the purpose of discussing, designing and creating the commissioned artwork and for related communication with the client.

Please provide only materials that you have the right to share and use for this purpose.

How Your Information Is Used

Personal information may be used to:

respond to enquiries; discuss and manage commissions; prepare quotations and invoices; process and document payments; arrange delivery; provide information relating to an existing commission or purchase; maintain appropriate business and accounting records; improve the website and understand its use; and comply with applicable legal obligations.

Where required by law, processing is based on your consent, performance of a contract or steps requested before entering into a contract, compliance with legal obligations, or legitimate business interests.

Cookies and Analytics

The website may use cookies and similar technologies.

These may include services such as:

Google Analytics, Meta Pixel, Pinterest Tag, TikTok-related technologies, MailerLite and reCAPTCHA, as applicable.

These technologies may process information such as device information, browser information, IP address, interactions with the website and pages visited.

Where required under applicable law, non-essential cookies and tracking technologies will be activated only after appropriate consent has been obtained.

You can manage your preferences through the cookie settings available on the website and, where applicable, through your browser settings.

Email Communications

If you contact IVspiration Art by email or through the website, the information you provide will be used to respond to your enquiry and, where relevant, manage a commission or purchase.

Marketing communications will only be sent where there is an appropriate legal basis to do so. Where consent is required, you may withdraw it at any time.

Sharing of Information

IVspiration Art does not sell your personal information.

Information may be shared only where reasonably necessary with trusted service providers involved in operating the website or fulfilling a transaction, such as hosting and website providers, analytics and communication services, accountants, payment or banking providers and delivery companies including Econt, Speedy, DHL or other agreed couriers.

Information may also be disclosed where required by law.

International Transfers

Some service providers may process information outside Bulgaria or the European Economic Area.

Where applicable, appropriate safeguards required by data protection law will be used for such transfers.

Data Retention

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected and as required by applicable accounting, tax and other legal obligations.

Commission correspondence and documentation may also be retained as part of the studio’s professional archive where there is a legitimate reason to do so.

Your Rights

Subject to applicable data protection law, you may have the right to request access to your personal information, correction of inaccurate information, deletion, restriction of processing, data portability, or to object to certain processing.

Where processing is based on consent, you may withdraw that consent.

You may also have the right to lodge a complaint with the competent data protection authority.

Contact

For privacy-related enquiries, please contact:

IVspiration Art / Hashbook LTD
Bulgaria
Email: iva@ivspiration.com